How to Fix “SIM Not Provisioned” Error?

You have recently got a new SIM Card and you’re excited to have a new number, you are yet to transfer all your data and update your new number everywhere but when you switch your phone on you see a message prompt saying “SIM Not Provisioned”? How troubling! In this article, we are going to tell you about a few ways you can fix this problem easily.

What Does It Mean By “SIM Not Provisioned”?

There isn’t one single meaning if you see the prompt that says that your SIM is not Provisioned. There could be a number of reasons this could happen. This usually occurs with SIM cards that are newly bought or registered, but it could occur to on-going SIM Cards as well. This issue can occur due to the reasons mentioned below

  • You have just got a new SIM Card.
  • Your number isn’t activated as of now.
  • Your SIM Card is not placed properly.
  • The SIM Card is damaged.
  • An issue with the provider’s end.

How To Fix “SIM Not Provisioned” Error?

We have come up with easy and quick fixes for your that can possibly solve your issue of SIM Not Provisioned

1. Restarting The Device

If you have just entered a new SIM card into your phone and not restarted the device. It is likely that all you need to do is just restart your device. The most basic and easiest way to solve the problem is to restart your device.

Once your phone turns back on, chances are it won’t show you the “SIM Not Provisioned” prompt anymore. There is the first thing you better be doing before trying anything else to fix the issue. Once the device is restarted it may start detecting your SIM Card.

2. Check SIM Card Placement

Sometimes there’s a chance your SIM Card is placed incorrectly and is not detecting the chip. To check for the placement of your SIM Card. Here’s what you need to do:-

  • Open the SIM  tray of your phone, where the SIM Card is inserted.
  • Make sure the SIM Card is placed downwards and not upwards.
  • Make sure the curved edge of the SIM is placed as prompted by the SIM tray.
  • Once it is placed correctly, your SIM Card should now start working fine.

3. Make Sure The SIM Card Is Activated

If you have got a new SIM and you see the prompt saying that your SIM is not provisioned, there could be a possibility that your services have not been started yet. A new SIM Card takes around 24-48 hours to get activated.

To know the status of your activation, you will need to contact your telecom service provider. Provide them your details and they will let you know about it.

4. Contact Your Network Provider

If you have tried the above-mentioned methods and the issue of SIM Not Provisioned still occurs, you need to take up this issue with your network provider. There could also be a possibility that it is an issue from their end. They will let you know about it and also assist you with this issue.

5. Replace The SIM Card

If you have tried every method and still you see the SIM is not provisioned message prompt on your screen. This could be an issue of a damaged SIM Card. Don’t worry, you don’t need to buy and register a SIM Card all over again.

You will have to visit your nearest Telecom service center and let them know of the damaged SIM, they will replace the SIM Card for you without charging any money, and you won’t have to change your number as well or you can simply order your SIM online as well.

6. Damaged Slot

This is a rare occurrence but it is possible that if you are using an old phone, which isn’t in a good condition or have not been used for a long time could possibly have a damaged slot, due to which it isn’t detecting the SIM Card, hence you are seeing the SIM isn’t provisioned message on your screen.

It is a completely different issue. In this case, either you have to visit the nearest mobile repair center and get the device fixed or use another device.


We hope that by attempting these steps you will be able to overcome the issue of your SIM not being provisioned issue. If you have any queries regarding this article, comment below and let us know.

Leave a Comment